Why is it that one person gets loan approval in minutes while another faces rejection even after weeks of waiting? It's not just, it is a thoroughly calculated decision. In fact, according to an RBI report, the average individual debt in India touched 4.8 lakh in March 2025. Borrowing is now a standard part of financial life. As borrowing becomes an increasingly significant part of daily life, understanding how banks evaluate loan applications is crucial. When you apply for money, you enter a specific process known as the banking value chain. To decide if you are a safe bet, banks use a standard framework called the 5 Cs of Credit.
Understanding these five factors is key to navigating the banking value chain smoothly and getting your loan approved.
The banking value chain is the step-by-step process banks use to generate profit, from acquiring funds to collecting loan repayments. Adapted from the original Value Chain theory introduced by Michael Porter in 1985, this framework breaks down banking operations into stages like sales, risk assessment, and service.
In lending, the most vital link in this chain is credit assessment. This is where the bank evaluates a borrower to ensure the money lent returns with interest, keeping the entire chain profitable and unbroken. The 5 Cs are the tools used during this imperative phase.
These five pillars help lenders assess risk at different stages of the banking value chain. Here is exactly what they check:
Character is essentially your financial reputation. In India, four major bureaus, TransUnion CIBIL, Experian, Equifax, and CRIF High Mark are responsible for tracking your repayment behaviour. Banks and lenders generally assess your profile using the report obtained from their partnered or preferred bureau. Since your application may be evaluated through any one of these four, keeping a strong and consistent credit record across all bureaus is important.
If traditional banks reject you due to a low score, you might feel stuck outside the standard banking value chain. In such cases, an instant personal loan app like Loan112 can be a helpful alternative, offering personal loan options up to 1.2 lakh with speedy disbursals within 10 minutes.
Banks need to know if you can actually afford the loan. They calculate your debt-to-income (DTI) ratio by comparing your salary against existing EMIs. If your income supports the new EMI without stretching your budget, you pass this important risk assessment step in the banking value chain.
Capital refers to the money you contribute to the investment, like a down payment on a home. From a lender’s view in the banking value chain, a borrower who invests their own savings is less likely to default. It shows commitment and significantly reduces the bank's risk exposure.
For secured loans like car or home loans, you must pledge an asset. This asset acts as a safety net. If you're unable to repay the loan, the bank can come in and seize the asset to get its money back. Having high-end collateral on hand can actually give you some wiggle room when it comes to negotiating interest rates, you've got some bargaining power in your corner..
Finally, lenders look at the purpose of the loan and the economy. Are interest rates rising? Is your job sector stable? These external conditions determine if lending to you fits the bank's current strategy in the banking value chain. Even a perfect borrower might face strict terms if the overall economic conditions are poor.
Lending partners use the debt-to-income (DTI) ratio as a way to ascertain an individual's financial repayment capacity. This percentage figure displays how much of what you earn each month is already being washed away by debt repayments.
The Formula:
DTI = (Total Monthly EMIs / Gross Monthly Income) x 100
Perhaps, we should take an example to understand how these calculations work.
Suppose you earn 1,00,000 per month and pay 40,000 in existing EMIs (car loan + credit cards), your calculation is:
(40,000 / 1,00,000) x 100 = 40%
The result:
Below 40%: Safe zone. You are a prime candidate for the banking value chain.
Above 50%: High risk. Most banks will reject the application or charge a higher interest rate.
Knowing the 5 Cs of Credit, Character, Capacity, Capital, Collateral, and Conditions makes getting a loan much easier. These factors decide if a bank trusts you with their money. By checking these points before you apply, you can improve your chances of approval and find a better spot in the banking value chain for your future financial needs.
DEVMUNI LEASING & FINANCE LIMITED is a Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India (RBI). Loan112 is the brand name under which the company conducts its lending operations and specializes in providing quick and easy access to personal loans to meet customers' instant financial needs.